How To Achieve Frictionless Business Through Intelligent Automation

Introduction
Let’s be clear, the pursuit of digitisation and automation of daily business tasks is nothing new. While we all like to think that technology takeover is a relatively new phenomenon, the reality is that humanity has always been looking for ways to avoid doing the repetitive, mundane and boring tasks in their day to day work. From the first business application from Lyons Electronic Office in 1951 (which was used for validation jobs, payroll, and inventory), to contactless payment processing 10 years later, right up to automated invoice generating and data collection now. Businesses have long understood that some tasks and processes can be carried out quicker and more effectively when they are automated.

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